Last Updated: Tuesday 10th March 2026
1. Introduction
Fire Door Systems (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal data. As a provider of life-safety equipment, we handle data with the precision required to maintain building safety compliance. This policy explains how we collect, use, and safeguard your information when you visit our website (https://firedoor-systems.co.uk) or engage our fire door installation and inspection services.
2. Data We Collect
We may collect and process the following personal and technical information:
- Contact Details: Name, job title, email address, and phone number.
- Property & Asset Data: Site addresses, floor plans, and specific fire door locations within a building.
- Compliance Data: Fire door inspection reports, photographic evidence of fire-stopping, and certification tags (BM TRADA/IFC).
- Financial Information: Billing addresses and secure payment processing details.
- Digital Data: IP addresses and browsing behavior via our website.
3. How We Use Your Data
We process your data based on the following legal grounds:
- Contractual Necessity: To provide quotations, manufacture bespoke fire doors, and execute site installations.
- Legal Obligation: To maintain “The Golden Thread” of information required by the Building Safety Act and Regulation 38, ensuring fire safety information is passed to the “Responsible Person.”
- Legitimate Interests: To manage warranty claims, validate fire-rating integrity, and send automated reminders for mandatory 6-month fire door inspections.
4. Data Retention
Because fire doors are critical life-safety assets, our retention periods reflect the lifespan of the product:
- Financial Records: Retained for 6–7 years to satisfy HMRC requirements.
- Certification & Inspection Records: Retained for the documented lifespan of the fire door set (typically 10+ years) to ensure safety traceability and liability protection for the building owner.
5. Data Sharing
We do not sell or lease your personal information. We only share data with:
- Accredited Bodies: Such as BM TRADA or IFC for the purpose of auditing fire door installations and issuing third-party certification.
- Sub-contractors: Certified fire door joiners or surveyors strictly to complete your project.
- Emergency Services/Regulators: If requested during a fire safety audit or building or safety investigation.
6. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of your fire door registers and certificates.
- Correction: Request that we update inaccurate contact or site information.
- Erasure: Request deletion of data (Note: We may decline this if the data is required to prove fire safety compliance for a building currently in use).
- Portability: Move your data to another fire safety provider.
7. Data Security
We employ industry-standard encryption and secure cloud storage to protect sensitive building data. Our digital “Fire Door Registers” are backed up to ensure that critical safety information is never lost.
8. Cookies
Our website uses cookies to enhance user experience and analyse traffic. You can manage these via your browser settings.
9. Contact Us
If you have any questions about this policy or the “Golden Thread” of your fire safety data, please contact us:
Website: https://firedoor-systems.co.uk
Email: [email protected]
Address: Unit 6D, Lowick Close, Stockport, SK7 5ED